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FAQ

  • WHERE DO YOU SHIP TO?
    WE SHIP WORLDWIDE. SOME COUNTRIES MAY BE EXCLUDED. ANY QUESTIONS PLEASE CONTACT US.
  • HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
    It will take around 3-9 business days to get your product printed and ready to ship. United States: USPS Standard: 2-5 business days after ship date. International: USPS Standard: 1-3 weeks after ship date.
  • HOW DO I TRACK MY ORDER?
    Yes. Once your order is shipped (typically 3-9 business days), you will receive an email with your tracking number. You can track your order on the USPS website.
  • MY COUNTRY OF RESIDENCE IS NOT LISTED. WHAT DO I DO?
    If your country is not listed, then we do not currently ship there. Please send us an email to let us know and we’ll try to make it happen.
  • CAN I RETURN OR EXCHANGE MY ITEM?
    Returns will only be accepted if the item is DEFECTIVE OR DAMAGED. Items are made to order and cannot be returned due to incorrect size. CHECK SIZE CHART BEFORE ORDERING. Returns will only be accepted in brand new, unworn condition. Items eligible for a return must be within 14 days of delivery. Items sent back with signs of wear will be returned to sender. Please allow up to 10 business days for a return to be processed once it arrives at our facility. You will receive an email from us when the return is processed. All customers are responsible for shipping costs. Please reach out to our customer service team to initiate a return.
  • CAN I CANCEL MY ORDER?
    Please email us to find out if your order has been processed. If it has not, the order can be cancelled.
  • HOW DO I KNOW WHAT SIZE TO ORDER?
    PLEASE REFER TO THE SIZE CHARTS PROVIDED FOR EACH ITEM.
  • ARE THE PRODUCTS PRE SHRUNK?
    Our products are made of pre shrunk cotton but they may still have minimal shrinkage. HOWEVER, a little caution may be useful and we highly suggest you follow the washing directions provided.
  • WHAT IF SOMETHING IS WRONG WITH MY ORDER?
    Please contact us with any problems or questions.
  • HOW ARE YOUR PRODUCTS PRINTED?
    OUR PRODUCTS ARE MADE USING A DTG (direct to garment) PRINTING METHOD.
  • YOUR PRODUCTS ARE MADE TO ORDER, WHAT DOES THAT MEAN?
    EACH PRODUCT IS PRINTED UPON ORDER.
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